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Refund Policy for Apyflux

1. Introduction

This Return and Refund Policy ("Policy") applies to your use of the www.apyflux.com website (the "Website") owned and operated by Sudpit Learning Private Limited ("Sudpit Learning", "we", "us", or "our"). This Policy outlines the conditions under which you may return APIs or request a refund for your purchases on the Website.

2. Governing Law

This Policy is governed by the laws of India. However, please note that you may have additional rights under the laws of your jurisdiction.

3. Return and Refund Eligibility

Since www.apyflux.com is an API marketplace, Sudpit Learning does not directly sell APIs. However, this Policy applies to any service fees associated with using the Website to access or integrate APIs.

4. Cancellation and Refunds

You may be eligible for a refund of service fees if you cancel your request to access or integrate an API within 15 days of placing the order. However, Sudpit Learning reserves the right to deny your refund request if the API provider has already initiated the process of providing access.

5. Not Eligible for Return or Refund

Service fees associated with accessing or integrating APIs cannot be refunded if the API falls under the following categories:

  • Perishable services (e.g., access to real-time data feeds)
  • Service fees associated with cancellations after 15 days of placing the order.

6. Damaged or Defective Services

If you experience issues with an API, such as encountering technical problems or if the API does not function as described by the provider, you may report the issue to our Customer Service team within 15 days of receiving access. Sudpit Learning will work with the API provider to investigate the issue. If the issue is confirmed and cannot be resolved, a refund may be issued at our discretion.

7. Manufacturer Warranties

Some APIs may come with warranties offered directly by the API provider. In such cases, please refer any warranty-related issues to the API provider.

8. Processing Refund Timeframes

If a refund is approved by Sudpit Learning, it may take between 9-15 business days for the refund to be processed and credited to your account.

9. Contact Information

If you have any questions about this Policy or wish to request a refund, please contact our Customer Service team:

  • Email: support@apyflux.com
  • Phone: +91-7834982999

10. Updates to Policy

Sudpit Learning may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Website. You are responsible for checking this Policy periodically for updates. Your continued use of the Website following the posting of any updates to the Policy constitutes your acceptance of those updates.

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